REFUND POLICY

RETURNS

We accept returns within 15 days of delivery.

To be eligible for a return:

  • Items must be unworn and unwashed
  • Items must be in original condition
  • Final Sale items cannot be returned

START A RETURN HERE

Start your return using our return portal below:

Start Your Return Here

Once approved, return instructions will be sent by email.

RETURN SHIPPING

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

We recommend using a trackable shipping service for all returns.

DAMAGED OR INCORRECT ITEMS

If your item arrived damaged or incorrect, contact us within 7 days of delivery with:

  • Your order number
  • A photo of the item
  • A brief description of the issue

We’ll make it right as quickly as possible.

REFUNDS

Once your return is received and inspected, your refund will be issued back to your original payment method.

Please allow several business days for the refund to process.

Shipping costs are non-refundable.

EXCHANGES

We do not offer direct exchanges.

To receive a different item or size, please return your original order and place a new order.

CONTACT

For any questions regarding your return, please contact us through our Contact Page.

Thank you for shopping with Stellar Apparel Company.